Update - We are continuing to monitor for any further issues.
Jul 11, 2025 - 14:28 CDT
Jul 11, 2025 - 14:28 CDT
Monitoring - As a result of the changes to workaround Microsoft's unplanned maintenance, we are seeing significantly improved stability. Some users may still encounter slower load times. We are continuing to investigate and work with Microsoft support engineers to resolve the issue permanently.
Jul 11, 2025 - 08:56 CDT
Jul 11, 2025 - 08:56 CDT
Update - While performance has improved, there is still performance degradation across some aspects of tasks for some tenants. We are preparing a deployment with new infrastructure outside of the scope of the unplanned maintenance region to create permanent stability.
Jul 11, 2025 - 07:34 CDT
Jul 11, 2025 - 07:34 CDT
Update - From Microsoft: "Currently, it seems that the maintenance is affecting the function instances when responding to client requests (slowness), but the responses are successful. We are still verifying."
Jul 10, 2025 - 13:09 CDT
Jul 10, 2025 - 13:09 CDT
Update - We are continuing to work with Microsoft to escalate the issue. Service has been restored, but is still degraded.
Jul 10, 2025 - 12:29 CDT
Jul 10, 2025 - 12:29 CDT
Identified - Microsoft has informed us of maintenance to our Azure App Service instance(s) in the Central US region. Due to a critical hotfix or urgent update, Microsoft/App Service was not able to provide an advanced notification. We are re-deploying the Tasks microservice to attempt to resolve the issue.
Jul 10, 2025 - 10:44 CDT
Jul 10, 2025 - 10:44 CDT
Investigating - We are currently investigating the issue.
Jul 10, 2025 - 10:03 CDT
Jul 10, 2025 - 10:03 CDT
Task Management & Execution
Degraded Performance
Task Management Calendar
Operational
Task Management List View
Operational
Task Management Location View
Degraded Performance
My Tasks
Operational
Scheduled Tasks
Operational
Connect
Operational
Connect: Channels & Messaging
Operational
Learn
Operational
Learning Room
?
Operational
Learning Content Library
?
Operational
Course Designer
?
Operational
Learning Analytics
Operational
Learning Analytics Overview
Operational
Learning Analytics: Courses Layer
Operational
Learning Analytics: Users Layer
Operational
Library
Operational
File Library
Operational
Administration
Operational
User Administation
Operational
Role Administration
Operational
Location Administration
Operational
Course Administration
Operational
Company Profile & Branding
Operational
Authentication
Operational
Notification Service
Operational
Google Cloud Platform Google Cloud SQL
Operational
Twilio SMS, APAC
Operational
Twilio SMS, APAC
Operational
Twilio SMS, APAC
Operational
Twilio SMS Toll-Free, North America
Operational
AWS rds-us-east-1
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.